**PLEASE READ THIS DOCUMENT CAREFULLY**
These Terms are directed to those individuals and entities located in the cities where GLAMRD is offering beauty concierge services. By accessing or using this Website or App, its content, services and other information, you agree that you are above 18 years of age. You may not access or use the site or services if you are not at least 18 years old. You may use the services on behalf of individuals under 18 only if you are the parent or legal guardian of such individuals. Whether you are a registered user or not, you agree to be bound by the Terms mentioned here. These Terms are the agreement between GLAMRD and you. If these terms are not acceptable to you, you must immediately terminate your use of the Website or App. We reserve the right to update, change or modify these Terms at any time, without any prior notice. For this reason, you are advised to read this document carefully before accessing or using the Site or related App, whether or not you are a registered user.
USE OF SERVICES
1. Account Creation and Registration
2. Use of Our Site or App
GLAMRD website, related App and listed services are available for any individual who wish to get beauty concierge services at their location, at their convenient time. While using the site or app, you are not permitted to modify or change any part of the website/app. You will not post any content on our website, app or service. You will not fail to deliver payment for your on-demand beauty services requested by your through the website or app. You will not manipulate our fee structure, the billing process, or fees owed to GLAMRD. You will not post spam, bulk electronic communications, distribute viruses or any other technologies on our Site or App. You will not translate, adapt, edit, or reverse engineer any software programs. You will not copy, modify or distribute trademarks or content from our Website or App.
3. Description of Our Services
Our on-demand beauty concierge services have been categorized into male and female services. You can select any service from the Menu and request the service on a specific date, at a specific time, and at a location of your choice. All looks or styles featured in the Menu, Website or App are approximations and may appear different on each individual user due to differences in facial structures, skin textures, and artist technique. You are responsible for obtaining access to our Website and App, and that access may involve third-party fees (such as Internet service provider or airtime charges).
4. Limitations of Our Services
GLAMRD does not provide beauty, spa, massage, hair, nails, or makeup services. We do not employ any Service Providers. You can request any service listed in our Menu and it is up to the Service Provider to offer the services which may be requested through our Website or App. We only offer information and a method to request such Services, but does not and has no responsibility or liability for any services provided by such third party Service Providers.
5. Service Requests
This Terms Agreement gives you the right to request our beauty concierge services at your specified location (but in the cities where we provide these Services) through the Website or App, for which you pay a fee. A Service Provider in your chosen location may accept or reject your request received based on his or her sole discretion. If you Request is accepted by a Service Provider, then you will be provided your requested service in accordance with your specifications. When requesting any service, do review applicable fees or charges for particular service. We may change fees or charges for any service any time and will update you by placing a revised schedule of fees and charges on our App. At the completion of service request, you must pay the fee to GLAMRD as set out for each service category.
6. For Stylists
At GLAMRD, we ensure to provide quality beauty/salon/massage/grooming services to our customers, along with safety and security. To become a GLAMRD Stylist, you must have a professional beauty/salon/massage license, and professional insurance. We do background checks of our stylists for the safety of our customers. It also helps to ensure GLAMRD team is safe and secure. We do background checks at a cost of USD 35. We also assess your quality of service to make sure only qualified professionals come to our platform to provide salon, beauty or grooming service to our customers.
A Stylist can take “Before and After Pictures/Photos” of their job, but only after obtaining consent from the customer. The Stylist shall share the pictures taken with us for promotional purposes on social channels, Website or App. If the Stylist posts the pictures taken on job to any social media platform, then GLAMRD must be hashtagged using #glamrdofficial. The Stylist must follow GLAMRD on each of our social media platforms.
7. Cancellation Policy
8. Account Termination
You can terminate your account at any time, without any reason. Once you have terminated your account your profile and personal information will be removed from our database. You don't have any right to use our services after terminating your account.
GLAMRD reserves the right to terminate your account or access to our Website or App if we find any breach of our terms stated herein or in any of the additional terms. When we will find a member is violating our proprietary rights or practices, we can immediately delete their account or profile and restrict their usage of our Website, App or our Services, with or without notice. If we terminate your registered account, we have no obligation to notify you of the reason, if any, for your termination.
9. Limited License
GLAMRD grants you a limited, non-exclusive license to access and use our Website, Mobile Application, and Services. Please note that you may not frame or utilize any technique to enclose the Website and Mobile Application or any portion thereof, without the prior written consent of. The limited license granted herein does not include the right to: (i) download, change or modify the Website and Mobile Application or its content; (ii) make any use of the Website and Mobile Application or its content other than for personal use; (iii) create any derivative work based upon either the Website and Mobile Application or its content; or (iv) use our software or take any other action that may impose an unreasonable load on our infrastructure. We may terminate the limited license set forth herein without any prior notice if we find any unauthorized use by you of the Website and Mobile Application. We may also take legal action to prevent violation of this provision and to enforce these Terms.
10. Intellectual Property
The content of the Website and Mobile Application including, which is not just limited to, text, graphics, logos, button icons, images, software, and other material (the “content”) is the property of GLAMRD and is protected by local and international copyright laws. Any content or images of the Website and Mobile Application may not be reproduced, copied, distributed, used, sold, modified, or otherwise exploited without the prior written permission of GLAMRD. All trademarks that are owned by GLAMRD and appear on the Website and Mobile Application are our intellectual property.
11. Third Party Content
We occasionally provide advertisements or links to third party websites on our Website or App. However, we do not evaluate third party content or have the responsibility for their actions. When clicking to third party links or using their website, you must review the terms and conditions and privacy policies of third parties. You are not permitted to directly link any image, video or content available on our website in any manner. We reserve the right to remove or revoke your right to link content if you breach our policy after notifying you about this. In case you want to reproduce or otherwise use trademarks of others, we advise you to contact the rights holder before using them. It will be your own responsibility to check the right owner of the content & trademark and also validate the rights permission taken by you.
12. Community and Safety Guidelines
We want your experience of using or accessing our Website, App or Services to be enjoyable and rewarding. These Community and Safety Terms are designed to ensure that Users and Service Providers have a five star experience with GLAMRD.
Rules of Conduct for Users
Rules of Conduct for Service Providers
13. Disputes with Service Providers
You acknowledge and agree that in the event that a dispute arises between you and a Service Provider, you will first attempt to resolve any differences that you have in relation to the beauty services provided by that Service Provider. If you continue to have any problem in relation to a dispute with a Service Provider in relation to a project we encourage you to contact us. Upon receipt of any dispute, GLAMRD reserves full right to make the determination. Any and all disputes, controversies, claims, or causes of action will be settled through confidential arbitration. We may ask you and Service Provider to provide relevant documentation in support of their claims. We reserve the right to reject any document provided, if we find it to be irrelevant or inappropriate. You also agree that GLAMRD is not your alternative dispute resolution institution, and we are only acting as an ordinary reasonable person for dispute resolution.
14. Disputes with GLAMRD
15. User Warranty and Indemnification
By using this Website or App, you warrant that your use will be consistent with these Terms. You agree to indemnify GLAMRD from all claims, losses, damages, judgments, and liabilities arising from or relating to your content or your use of the Website or App. If you have dispute with a Service Provider, you agree to release us (employees, subsidiaries, agents, and officers) from any kind of claims, damages, and demands arising due to any dispute.
We reserve the right to add, change, modify, or delete any portion or full of these Terms at any time, with or without your prior notice. It is recommended to read these Terms from time to time for any changes. Your continued use of our website or services means that you accept the new updated Terms.
19. How to Contact Us
If you have any queries or feedback for our Website, App or Services, you can email us at: email@example.com